User Agreement Terms and Conditions for the provision of services by Bitbridge.bot
These Terms and Conditions along with Privacy Policy, AML/KYC Policy any amendments and annexes thereof constitute a legally binding agreement for the provision of services of Bitbridge.bot (the «Agreement»), including a “peer-to-peer marketplace to enable buyers and sellers of Digital Assets (including, but not limited to cryptocurrencies, i.e. digital currencies such as Bitcoin, Tether, Litecoin, Monero, TON) to engage in transactions with each other (the «Marketplace»), offering hosted digital wallet services, holding and releasing Cryptocurrency as instructed upon completion of a purchase of Cryptocurrency and any other services described in this Agreement provided by Hidden Trading Alliance, LLC. Your use of the services will be governed by this Agreement, along with our Privacy Policy.
By signing up to an account at Bitbridge.bot, or any associated websites, APIs, mobile applications, including any URLs operated by Bitbridge.bot, you agree that you have carefully and thoroughly read, understand, and accept all of the terms and conditions contained in this Agreement including our Privacy Policy. This Agreement contains crucial information regarding your rights and obligations, as well as conditions, limitations and exclusions that might apply to you. We kindly recommend you to read it carefully
1. Purpose and scope of the User Agreement for the provision of services by the Bitbridge.bot
1.1. This Agreement establishes the requirements and contains the following:
1.1.1. The procedure for the provision of services of the Bitbridge.bot.
1.1.2. Public offer by Users of Bitbridge.bot services.
1.1.3. Limitation of liability.
1.2. Bitbridge.bot Marketplace or Service is an optimized online platform for providing Users with the opportunity to buy/sell digital assets, located and operating on the Internet at https://bitbridge.bot
1.3. All services of the Service are provided by Hidden Trading Alliance, LLC Certificate: №239632 Incorporated: 12/10/2023 Registered Office: House of Francis, Room 303, Ile Du Port, Mahe, Seychelles Registered Address: House of Francis, Room 303, Ile Du Port, Mahe, Seychelles
Governing law (Applicable Law) of the Agreement - is the law laws of the Republic of Seychelles “Seychelles”. In accordance with the current legislative regulation, in Seychelles, the activity on the civil circulation of cryptocurrency is not prohibited by law. For companies that do not operate in the Seychelles, special cryptocurrency licenses are not required. The company is registered and domiciled in the territory of the Seychelles. Activities concerning the digital assets turnover, i.e. acqisition, sale, etc.
1.4. The procedure for the settlement of external disputes related to the operation of the Service, the legal responsibility of the Parties for causing harm, as well as the consideration of disputes in a claim and court procedure is established in Appendix No. 1 to this Agreement, is an integral part of this Agreement and is mandatory for Users.
1.5. Before using the services of the BitBridge, the User is obliged to familiarize himself with the terms of this Agreement, annexes to the Agreement, the Privacy Policy of the Service published on the Service website, and accept them.
1.6. The use of the services of the Service is possible only if the User accepts all the terms of the Agreement and documents, in accordance with clause 1.5. of this Agreement.
1.7. Current version of the Agreement is located for public access on the Service website. The Service Administration has the right to unilaterally change the terms of this Agreement at any time. Such changes come into force after 3 (three) calendar days from the date the new version of the Agreement is posted on the website unless a different procedure for entry is specifically provided for in the new version of the Agreement. If the User disagrees with the changes made, he is obliged to refuse access to the Service website and stop using the materials and services of the Service by sending an appropriate email to [email protected].
2. Terms and definitions
2.1. Escrow means a special conditional crypto-wallet of the Service, on which the User's cryptocurrency is taken into account until the fulfillment of the obligations for counter-refund on account of the transaction, used by the Service at the time the Users make transactions under the Ads.
2.2. KYC & AML - Know Your Customer and Anti-Money Laundering.
2.3. P2P - ("Peer-to-Peer") - a method of making transfers (transactions) between individuals, carried out directly (without an intermediary).
2.4. Account – a unique account on the Service that identifies the User.
2.5. Blockchain means a continuous sequential chain of blocks (linked list), built according to certain rules, containing information about transactions between digital keys (wallets) of users, which can be transferred from one computer (person) to another via the Internet.
2.6. Application means an expression of the User's intention to use one of the services offered by the Service by filling out an electronic form through the Service website, on the terms described in this Agreement and specified in the parameters of this Application.
2.7. Digital Asset means any asset which is transferrable via blocks in a blockchain, including, but not limited to cryptocurrencies (digital currencies) such as Bitcoin, Ethereum, Tether, Monero, TON, etc.
2.8. Rate means the value ratio between a digital asset and electronic money, fiat currency or another digital asset at the moment of the exchange.
2.9. Service means a system that provides Users with the ability to exchange cryptocurrency for electronic money and (or) national currency, as well as exchange electronic money and (or) national currency for cryptocurrency, located and functioning on the website on the Internet at https://bitbridge.bot
2.10. National currency (fiat currency) - legal tender of the respective state.
2.11. Announcement (Ads) - an offer to buy and/or sell digital assets posted by Users on the Service, containing the mandatory conditions provided for by the form published on the Service website, either via iOS or Android applications) for mobile devices, operated by Hidden Trading Alliance LLC, or via designated Telegram-bot (@bit_bridge_bot).
2.12. Partner means a person who provides the Service with services to attract potential Users, the terms of which are described in this Agreement.
2.13. Payment means a transfer of a digital asset, electronic money or fiat currency from one User to the other User or from the User to the Service, as well as from the Service to the User.
2.14. Payment system is a software and/or hardware product developed by a third party and is a mechanism for the implementation of accounting for monetary obligations and the organization of mutual settlements between its Users.
2.14.1. The Service provides payment participation P2P service, according to Appendix №1 to this Agreement.
2.15. User (Seller, Buyer) means a capable individual over 18 years of age and/or a duly appointed representative of a legal entity who is using the Service.
2.16. Messages means letters sent to a User by the Service via e-mail.
2.17. Funds means digital assets, including cryptocurrencies, electronic money and fiat currency, in accordance with section 5 of this Agreement.
2.18. Our services, services means assistance in P2P digital asset exchange operations, as well as other services, information about which is posted on the Service window.
2.19. Electronic money means funds in the accounts of Users of electronic payment systems.
3. The mode of operation of the service. Support. Contacts.
3.1. Service support on all issues of Users works around the clock.
3.2. Users can contact Support through a special form on the Service website https://t.me/bit_bridge_support, by e-mail: [email protected].
3.3. Address for legal correspondence (i.e. requests from banks, financial intelligence units, etс): [email protected].
4. Use of account
4.1. The service is intended for personal use only. By registering on the site, the User gives his consent to the transfer of reliable data about himself to Bitbridge.bot in accordance with the registration procedure on the Site. The User also agrees that he will not use any account other than his own, and will not try to gain unauthorized access to the accounts of other users or to the infrastructure of the Service.
4.2. The Service has the right to carry out additional checks of the User's information and request any necessary documentation for any reason related to his use of the Service and/or as supporting evidence for any information that the User provides to the Service (for example, a request for screenshots, video confirmations, online screenshots, etc.) directly from the User or from third-party providers, such as AML/KYC service providers and/or third-party payment services providers (i.e. acquiring service providers, etc.).
4.3. The Service Administration may at any time and at its sole discretion deny the User the opportunity to open an account, block it or suspend any transaction until the final consideration of the information provided by the User.
4.3.1. During the settlement of disputes arising from the implementation of transactions on the Ads of Users, the Service may request any evidence from the parties to the transaction. The procedure for providing evidence is determined by the Service individually for each case.
5. Provision of services
5.1. The use of the services of the Service is carried out by the User by sending an Application through the website of the Service. Users' applications for the purchase/sale of cryptocurrency are implemented through the creation of Announcements.
5.2. By using the services, the User confirms that he legally owns, uses and disposes of digital assets, electronic money, or fiat currency participating in the relevant Announcement (deal, transaction).
5.3. The Service is not an agent in mutual settlements for any transactions between the User and any third parties.
5.4. By completing the Advertisement, the User places an offer for the purchase/sale of a digital asset via the Service available to the other Users on his own behalf and at his own expense.
5.5. The user that posted the Advertisement must immediately process all incoming requests for this Advertisement. If there are 3 consecutive cancellations of transactions due to the User's inaction, his Ads are automatically disabled. For the period of inactivity, the User who posted the Ads must independently deactivate their Ads, or set the correct schedule in the Ads settings.
5.6. Sending transactions
5.6.1. The service considers the transaction completed if there are 2 (two) confirmations of the network.
5.6.2. At the time of sending the digital asset, the network commission is charged. The service sends digital assets within 15 minutes.
5.6.3. The service does not own or control the underlying software protocols that govern digital asset transactions. The underlying protocols can be open source and anyone can use, copy, modify, and distribute them. The service is not responsible for the operation of the underlying protocols and cannot guarantee the functionality or security of network operations. In particular, there is always the possibility of unforeseen changes in the rules for using protocols (including "forks"). Such important changes can have a significant impact on the availability, cost, functionality and/or name of the digital asset. The service cannot influence the timing and properties of these significant operational changes.
5.6.4. The service provides the ability to carry out transactions with digital assets (including cryptocurrencies like Bitcoin, Ethereum, Tether, Monero, TON). The Service shall not be held liable if the User places on the Service platform cryptocurrencies based on the Bitcoin, Ethereum, Tether, Monero, TON code which is not directly these cryptocurrencies. The user understands and accepts the possibility of losing his assets placed in violation of these rules of the Service.
5.6.5. The value of digital assets can go up or down and there can be a substantial risk that you lose money buying, selling, holding, or investing in digital assets. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition.
5.7. Purchase of digital assets
5.7.1. In the course of the announcement, all possible commissions must be taken into account. The full price is transferred to the seller, which is indicated in the conditions of the Announcement. 5.7.2. An advertisement for the purchase of a digital asset becomes active on the Service immediately after it is published by the User, subject to the presence of a minimum amount on the balance of the User who posted this Advertisement. The size of the minimum required amount can be seen on the page for creating / editing Ads in the information block on the right side of the page.
5.8. Sale of digital assets
5.8.1. In the event that, in the course of the transaction on the Announcement, there is a significant change in the rate from the value fixed by the parties to the transaction, disputes over the change in the value of the transaction are unacceptable. If a dispute arises after the fact of the Buyer's Payment to the Seller, the transaction is cancelled after the return of the Payment to the Buyer.
5.8.2. In the event that the Buyer violated the procedure for payment for the transaction specified in accordance with the Seller's Announcement (for example he mistakenly did not indicate the required comment, or performed the transfer in several transactions (as indicated in the conditions of the Announcement)), the Seller has the right to refuse the transaction, the funds for the failed transaction must be returned to the Buyer.
5.8.3. The Seller is obliged to independently, before releasing the digital asset from automatic Escrow, make sure that the Payment is received on his account, regardless of the evidence provided by the Buyer or the Buyer's statements to assure the Seller that the payment will be made later. As soon as the Seller releases the digital asset from Escrow, the Service loses the ability to withhold the digital asset on the Seller's balance and the Seller's digital asset becomes available for withdrawal.
5.8.4. The maximum deposit time on the Escrow of the Service for the transaction is 4 hours.
5.9. Rates
5.9.1. When specifying digital asset market rates, the Service uses data from third-party sources (exchange rate providers), thus the Service shall not be held responsible for any possible loss and/or gain that occurred to the User in connection with such information. The Service does its’ best to provide every User with most precise rates, yet the Service may not, under any circumstances, be held accountable for any digital asset market price deviations that occurred due to third party misdemeanor, false advertising or technical and/or other issues.
5.10. In the event of disputable situations regarding the terms of transactions under the Advertisements, in case of not receiving a response from one of the parties to the transaction within 10 hours from the beginning of such transaction, the Service may make a decision on the issue without taking into account the position of the party that failed to respond within the time limit.
5.11. Cancellation of the transaction under the Announcement before the expiration of the payment period established in accordance with the terms of the Announcement can be carried out by the User only if payment details have not been transferred by the Seller to the Buyer. To cancel, such User must contact the Service support team in any convenient way and provide the transaction ID.
5.12. Users are required to transfer payment details exclusively via the transaction chat. In each separate deal under the Announcement, the fact of transfer of payment details must be recorded.
5.13. It is forbidden to mark the deal as paid before the factual receipt of the Payment.
5.14. It is forbidden to use obscene expressions in the login, as well as words characterizing the user as a service representative (Admin, Moderator, etc.). It is also prohibited to use the names of third-party platforms for trading cryptocurrencies in the login. Failure to comply with this requirement may result in the suspension of an account and/or fines and penalties under the applicable law.
5.15. The service moderates User reviews. Removal/modification of the review is possible upon request from the User to the support team, however, the final decision on the removal/modification of the review remains at the sole discretion of the administration of the Service.
5.16. Any interference with the system account statistical data (distortion of information about reviews, ratings, volumes, etc.) is strictly prohibited.
5.17. Within the time allotted by the User (depending on the direction of the transaction, indicated when creating the Announcement) from the moment of receipt of a digital asset, electronic money or fiat currency from the User, in the amount specified in the corresponding Announcement, other Users involved in a trade under such Announcement are obliged to transfer the digital asset, electronic money or fiat currency, respectively, in accordance with instructions from the User that created the Announcement.
5.18. In case of detecting suspicious activity in the process of processing a transaction on the User's Announcement, the Service, in order to avoid damage to the parties to the transaction, has the right to suspend the execution of such operations until the reasons for such activity are clarified.
5.19. In order to protect the User's account, Service data from phishing, technical errors, User funds from double withdrawal, the Service has the right to block the User's transaction if the transfer of digital assets, electronic money or fiat currency to the Service account was made without filling out an Application / Announcement using user interfaces on Service website. Digital assets, electronic money or fiat currency transferred to the account of the Service by the User without completing the Application using the user interfaces on the Service Site can be returned to the User upon request, taking into account the deduction of the payment system and processing fees in accordance with the restrictions established by this Agreement.
5.20. The Service has the right to refuse to provide services to the User if the User does not provide complete and sufficient data necessary for his identification and to block the Funds received from such User until such information is received. The standard period for retention of funds by the Service is up to 14 days, however, in accordance with clause 4.3 of the Agreement, funds may be withheld pending resolution of the proceedings.
5.21. Using the services of the Service, Users carry out transactions for the purchase/sale of digital assets for electronic money or fiat currency, or vice versa. The service does not perform and does not facilitate foreign exchange transactions in relation to the national currency and is not subject to national and international legislation on foreign exchange regulation and foreign exchange control.
5.22. The Service makes reasonable efforts to provide access to the services and the Bitbridge.bot website in accordance with this Agreement. However, the Service may suspend the use of the site for maintenance and will make sufficient efforts to notify the User in advance. Thus, the User agrees that he accepts the risks associated with the fact that he cannot always use the services of the Service or perform urgent transactions using the User's account.
5.23. The Service has the right to cancel transactions on Ads if it suspects that the User has received Funds as a result of any illicit activity in accordance with the applicable law or the User’s domestic law.
5.24. When working with Users' Applications, the Service administration has the right to:
5.24.1. Stop communicating with the User that is violating business etiquette, asking questions not related to the provision of services or not providing the Service with the information necessary for the provision of services.
5.24.2. If necessary, suspend the operation and the User's Funds until they are provided with complete and sufficient data to identify his / her personality.
5.24.3. Engage third-party contractors to fulfill their obligations.
5.24.4. Dispose at its own discretion of any Funds received on the accounts/wallets of the Service without creating an Application (Announcement).
5.24.5. Send the User to the e-mail specified by him in the Account information about the status of the transaction process, as well as other information regarding the activities of the Service, including of advertising nature. The User can unsubscribe from advertising mailings by clicking on the corresponding button in the received letter.
6. Cost of services
6.1. Tariffs, fees and commissions for the provision of services are determined by the Service and published on the Service website. The Service Administration has the right to change tariffs without additional notice to Users. It is highly recommended Users
6.2. The creators of Ads are charged a Service commission, the amount of which depends on the User level. The transition between the levels is carried out automatically, depending on the total volume of transactions in USD for all digital assets over the last 30 days. The higher the volume of transactions, the lower the Service commission.
6.3. The User is also charged a Network commission. The size of the network commission depends on the load on the network at the time of sending the transaction and does not depend on the Service. The current network commission is published by the Service at https://bitbridge.bot/fees_en.
7. Taxation
7.1. The Service is not a tax advisor nor a tax agent for the User and does not calculate the User's due tax payments, and is thus not obliged to notify the User about his tax costs. The User undertakes to independently pay all taxes in accordance with the tax legislation of the User’s tax residency jurisdiction.
7.2. No interaction between the User and the Service can be understood as the establishment of agency relations, partnership relations, joint activity relations, personal employment relations, or any other legal relations not expressly provided for by the Agreement between the User and the Service.
8. Dispute settlement
8.1. Bitbridge.bot service operates on the basis of the legislation of t laws of the Republic of Seychelles “Seychelles”, as well as ratified international agreements (applicable law).
8.1.2. Guidance for a risk-based approach to virtual assets and virtual asset service providers (FATF);
8.2. The following procedure shall be applicable to disputes between Users before any other dispute settlement proceedings:
8.2.1 The buyer must confirm the funds were sent to the seller no later than specified amount of time in trader's Ad after the parties agree upon the amount specified in the Announcement. If the buyer fails to confirm the funds were sent, the deal is automatically disrupted and the digital asset is directed back at the sellers account.
8.2.2 In case of any disruptions, discrepancies and/or inconsistencies between the amount of a digital asset offered in the Ad and the amount of the said digital asset received by the buyer, the buyer must in no later than 120 (one hundred and twenty) minutes after the Announcement is marked as paid open a dispute.
8.2.3 The buyer must provide the seller and the Service (acting as an arbitrator) with adequate and sufficient proof that the seller failed to fulfill their obligations under the Announcement, including screenshots, bank receipts, blockchain hash and other applicable documents.
8.2.4 If during the dispute settlement proceedings the buyer fails to provide the Service with valid and sufficient proof the seller failed to fulfill theit obligations or exercised fraudlent behavior in any other way, the transaction is considered to have been completed. The buyer who failed to provide the Service with adequate and sufficient proof that the seller failed to fulfill their obligations may also face penalties.
8.3. In accordance with p the Commercial Code of Seychelles, Chapter 38 (1 January 1977) Title IX (the “Commercial Code Act”) and supplemented by the Seychelles Code of Civil Procedure, Chapter 213 (15 April 1920, as amended) (the “Code of Civil Procedure”), the form and content of the contractual obligations concluded between the User and the Service are governed by the law of the state in which the contract is concluded between these parties – ICSID ARBITRATION RULES/ The place of conclusion of this Agreement is the place of registration of the Hidden Trading Alliance LLC Service organization - House of Francis, Room 303, Ile Du Port, Mahe, Seychelles. The regulatory information is located: http://www.seychellesarbitrations.com; https://www.icsidlawyers.com/old2018/SeychellesArbitration; https://www.acerislaw.com/wp-content/uploads/2023/10/ICSID-Arbitration-Rules.pdf
8.4. When settling disputes between the Service and the User arising from the provision of services by the Service, a pre-trial claim procedure is obligatory. The official e-mail address for such claims is [email protected]. The term for consideration of a claim is 30 calendar days from the date of receipt of the User's claim by the Service. In support of his claim, the User must to provide all the relevant evidence. If the dispute is not settled in a complaint procedure, the settlement of the dispute is transferred to the Seychelles Arbitration ICSID Convention.
8.5. Arbitration procedure
8.5.1. The User and the Service have agreed that any dispute arising in connection with this Agreement or other services of the Service will be settled through compulsory arbitration on an individual (ad hoc) basis in accordance with the rules of the Seychelles Arbitration ICSID Convention in relation to disputes involving consumers (see http://www.seychellesarbitrations.com). Subject to applicable legal requirements, a consumer plaintiff (the person who transacts for personal, family, or business needs) may bring their claim to small claims court instead of arbitration, provided that the claim is dealt with in small claims court on an individual basis order (not on a collective or representative basis).
9. Limitation of liability
9.1. The Service is not liable to the User for financial losses caused by illicit actions of third parties.
9.2. The Service is not responsible for any postponed or unfulfilled Announcements caused by an error/typo in the banking details indicated by the User in the completed Announcement. The user agrees that in this case, all claims will be sent to the appropriate payment system and/or bank. The Service, upon request from the User, assists in the provision of documents confirming the nature of transactions for when the User submits a complaint or request to the administration of the relevant Payment System or to the bank.
9.3. The Service does not verify the legality of the User's possession of a digital asset, cryptocurrency, electronic money or fiat currency involved in a particular Operation. The Service presumes the good faith and legality of the possession, use and disposal of bank cards (accounts) by the User and the Funds on them indicated by the User during the Payment. The Service is not responsible for the possession, use and disposal of bank cards (accounts) and Funds by the User. All risks and responsibility for the possession, use and disposal of bank cards (accounts) and the Funds on them lie with the User.
9.4. If it is necessary to make changes to the data of the User account, such User must contact the Service Support team in accordance with clause 3.2 of the Agreement.
9.5. The User must immediately notify the Administration of the Service about any unauthorized access to the User's account or password, compromise of credentials, alleged hacking of the Account or any other security breach via email to [email protected].
9.6. The User shall not use any means to conceal his true location. The user must inform the administration of the Service, upon its request, of his exact and true location. If the Service determines that the User's activity is suspicious or related to any kind of illicit activity, the Service may suspend the Account, block unfulfilled transactions and/or reject subsequent transactions.
9.7. The user is responsible for the accuracy and completeness of the information and data provided upon sign-up to the Service. If the User has entered inaccurate or incorrect personal data or provided incorrect data for the execution of the Application / Announcement, the Service may not be held liable for any losses of such User resulting from such actions, whether intentional or unintentional.
9.8. The Service may not be held liable for any losses resulting in User access to a fake and/or phishing website or a Telegram bot, or applications of the Service, imitating the real address of the Service website, a real bot and/or applications administered by the Service. Please check if the website you’re trying to access is https://Bitbridge.bot.
9.9. Use of the Service for any kind of illicit activities is prohibited.
9.10. All services of the Service are provided without any express or implied warranties, in particular, without the implied warranties of merchantability and fitness for a particular purpose. The Service will strive to provide the User with its services as soon as possible, but there is no guarantee that access will not be interrupted or that there will be no delays, failures, errors, omissions or loss of transmitted information, including through the fault of third parties.
9.11. If this Agreement is accepted, the User confirms that:
9.11.1. they have provided the Service with complete and true information about themselves, as well as genuine identification data.
9.11.2.they do not participate in any illicit activities, including money laundering, terrorist financing, dealing in illicit drugs and/or weapons, bioweapons, nuclear weapons, etc. and they are not included in any kind of “black lists”, “stop lists” or lists of persons involved in legalization (laundering) of proceeds and financing of terrorism in the territory of his country of residence.
9.11.3. they are not found guilty of legalization (money laundering) and financing of terrorism, as well as for committing fraud or any other illicit actions related to theft, felony, blackmail, and/or robbery.
9.11.4. trade, as well as any actions related to the turnover of digital assets, are not illegal in accordance with the legislation of the state of residence of the User.
9.12. The User undertakes not to disrupt the operation of the Service by interfering with its software or hardware, as well as by distorting the parameters (commands) transmitted to the Service. The user is aware of the responsibility for cybercrimes regulated by the legislation of the Seychelles - Computer Misuse Act 1998, Seychelles Electronic Transactions Act, 2001 on combating cybercrimes.
9.13. If, as a result of the User's actions, whether intentional or unintentional, the Service has suffered damage to its’ software, hardware, or any losses incurred by the actions of the User, the User undertakes to compensate for such damage or losses in full.
9.14. The User acknowledges and agrees that the Service does not act as a financial advisor, does not provide investment consulting services, and any information transmitted by the Service to the User shall not be considered as advice or guidance for action.
9.15. The user understands and assumes all risks associated with the turnover of digital assets, including the risks associated with volatility of such assets. The Service does not guarantee the User their digital assets will be sold, neither does the Service guarantee the price at which such assets may be sold.
9.16. Any disputes related to the terms of this Agreement, the parties to the offer undertake to settle through negotiations. In case of failure to reach an agreement, all disputes are subject to resolution in accordance with the laws of the rules of the Seychelles Arbitration ICSID Convention as specified above.
9.17. Information on exchange transactions is stored in the Service database and is a priority source that the parties to the offer established by this Agreement are guided by in dispute settlement.
9.18. The Service and/or the Service affiliates are not responsible and shall not be liable for any and every piece of user content shared in the Service and does not own any User content, as well as any third party intellectual property, including third-party logos, icons, any graphic and/or other trademarked and/or differently protected information, distribution therof and third-party use thereof. However, if any User content is found to be in violation of third-party intellectual property and/or other rights, the Service upon request will review and block or delete such content.
10. Force Majeure
10.1. Neither the User nor the Service shall be held liable to each other for failure to fulfill obligations related to the provision of services by the Service caused by circumstances that arose against the will and wishes of the parties and/or that could not have been foreseen or avoided while both respective parties acted with due diligence and in good faith, including declared or actual war, civil unrest, epidemics, earthquakes, alien invasions, floods, wildfires and other natural disasters, actions of authorities and other insurmountable circumstances and cannot claim any loss or damage arising from such circumstances.
10.2. The Party that does not fulfill its obligation due to force majeure must notify the other Party of the force majeure circumstances and its impact on the fulfillment of obligations without delay, but no later than 3 (three) calendar days from the date of the specified circumstances or the beginning of such circumstances.
10.3. A Party that has failed to notify the other Party of the impossibility of fulfilling its obligations under this Agreement shall lose the right to refer to such impossibility.
11. Miscellaneous Provisions
11.1. Information about the User and about his operations is stored on the server of the Service website. At the request of the User, access to the account can be limited or removed.
11.2. The storage period for chats from Users' dialogs on Ads is 90 days. Upon expiry of that period, such data is automatically deleted by the Service
11.3. The response time of the Service to the User's requests is normally up to five working days from the moment of receipt of such request. Response time may vary under certain circumstances (e.g. state holidays, technical issues, etc.).
11.4. If any provisions of this Agreement contradict the Applicable law, the Agreement is legal and binding in all provisions which do not contradict the applicable law. If any clause(s) of the Agreement is deemed invalid by a court, the Agreement continues to be a valid, legal and binding agreement between the respective Parties in all clauses that were not deemed invalid.
11.5. Information posted on the Service website https://Bitbridge.bot/, including all graphics, text information, program codes, etc. protected by national and international copyright laws and related laws. Unauthorized copying of materials is not allowed and entails full reimbursement of losses caused to the Service. All rights reserved. Unauthorized copying is prohibited.
11.6. This Agreement, along with Privacy Policy and AML/KYC Policy constitutes a legally binding agreement between the Service and the User. By signing up to the Service, the User accept the terms of this Agreement in full and agrees to be bound by it.
Appendix №1
Terms and Conditions along with Privacy Policy, AML/KYC Policy
20 Aug 2024
Terms & Conditions for payment participation P2P service BitBridge
Please read these terms carefully before using payment participation service. Using the online payment payment participation service on Bitbridge.bot services indicates that you accept these terms. If you do not accept these terms do not use this payment participation service.
These general terms and conditions regarding the delivery of the Service to the Merchant by the Supplier constitute an integral part of the Agreement (General Terms and Conditions).
Definitions:
Customer – Merchant’s client who purchases goods and services of the merchant’s site through the Supplier’s service.
Merchant – ecommerce merchant is someone who sells goods/provides services exclusively over the Internet. For the purposes of these Terms, “the merchant” is also understood as the owner or manager of the site through which the above actions are carried out.
Payment Gateway – is a transfer service that allows Customers to make payments by credit and debit cards, as well as numerous alternative payment methods, certified in accordance with international PCI DSS data transfer security standard.
Payment participation P2P service – is a transfer service that allows Customers to make payments on Merchant’s service by using peer-to-peer marketplace to engage in transactions with digital assets.
Payment processor – is a company or financial institution that a Merchant chooses to process their online transactions such as credit and debit card payments (Visa, Mastercard, American Express, World) or alternative payment methods (Alipay, WeChat, etc.).
Supplier (The Service) – payment participation service Bitbridge, that provides payment participation P2P service for Merchants.
Service’s role
- Bitbridge.bot is a “peer-to-peer marketplace to enable buyers and sellers of Digital Assets (including, but not limited to cryptocurrencies, i.e. digital currencies such as Bitcoin, Tether, Ethereum) to engage in transactions with each other (the «Marketplace»), offering hosted digital wallet services, holding and releasing Cryptocurrency as instructed upon completion of a purchase of Cryptocurrency and any other services described in this Agreement provided by Hidden Trading Alliance LLC
- Bitbridge.bot is not a payment processor – a bank, payment institution, internet acquiring, or money services business, but are instead, respectively, a supplier of the services supplied under the under this Agreement.
- The Service is not a “payment gateway” certified in accordance with international PCI DSS data transfer security standard. Providing their services, Bitbridge.bot is not operate fiat assets and payment institutions.
- Supplier will provide the Service to the Merchant for the purpose of transmitting Merchant’s ecommerce payment trans- actions to agreed P2P payment method providers. For the sake of clarity it is noted that the Service does not comprise any transfer of funds.
- Making payments for purchases on the Merchant’s website:
- “Redirect button” – for making all payments for purchases on the Merchant’s website, Customer shall be required to make a payment for which Customer will be redirected to a third-party payment participation service Bitbridge - https://Bitbridge.bot
- “API integration” – for making all payments for purchases on the Merchant’s website, Customer shall not be required to make a payment for which Customer will be redirected to a third-party payment participation service Bitbridge - https://bitbridge.bot. Merchant guarantees the Customer total accept Terms & Conditions for payment participation P2P service Bitbridge.
- After redirection to the Supplier's website, the procedure for conducting transactions, tariffs and other conditions is determined in accordance with The Terms and Conditions – User Agreement https://bitbridge.bot/user_agreement_en
- The Service is available 24 hours a day for the transmission of ecommerce payment transactions. The Supplier will endeavour to provide availability of 99,5 %.
- The Supplier shall not be responsible for the functionality or availability of third party services, e.g. telecommunication ser- vices or services of card payment acquirers and other payment method providers.
- The Supplier shall provide support to the Merchant as specified from time to time on the Supplier’s website. Support may be subject to separate charge.
- The Supplier is entitled to interrupt the use of the Service if necessary due to maintenance, security breach, repair or devel- opment of the Service or if there is another justified reason for an interruption. The Supplier notifies the Merchant of any inter- ruption in the use of the Service in advance, if possible.
- The Supplier informs the Merchant of significant changes to the Service that require changes to the Merchant’s ecom- merce solution integration with the Service thirty (30) days prior to the change taking effect. The Merchant undertakes to update its ecommerce solution within the time limit specified by the Supplier. The Merchant is responsible for its own costs in respect of changes to its own systems, as well as for the implementation and testing thereof.
- Bitbridge.bot has obtained all necessary licenses under local legislation, that require us to be subject to AML and KYC.
The Merchant’s role
- The Merchant is responsible for the necessary implementation of/or adaptation to its ecommerce solution in order to enable communication with the Service.
- The Merchant must carry out testing of the integration of its ecommerce solution with the Service in accordance with the Supplier’s instructions before the Service can be deployed. The Merchant is responsible for any and all expenses incurred related to implementation and testing.
- The Merchant’s equipment and ecommerce solution must at all times comply with the requirements and specifications specified by the Supplier for the use of the Service.
- The Merchant must inform the Supplier in writing and with-
out undue delay of any change in the Merchant’s information that may affect the Agreement or the Service, including but not limited to changes to the Merchant’s address, telephone number, and e-mail address. The Merchant must also inform the Supplier of the termination or signing of agreements with card payment acquirers and/or other payment method providers. The Merchant is responsible for the accuracy and completeness of the information supplied to the Supplier. - The Merchant must notify the Customer that he, like the Merchant, must accept the The Terms and Conditions – User Agreement https://bitbridge.bot/user_agreement_en when using the Service.
- The Merchant is responsible for its Customers in a part of AML and KYC. Using the the Service, the Merchant confirms the good faith of the counterparty and goodwill, including in relation to its Customers. The Merchant accepted AML Policy - https://bitbridge.bot/aml_policy_en when using the Service.
- The Merchant is responsible for usage of Customers personal data according to Merchant’s privacy policies. Supplier is not the Operator of Customers personal data, when it provides service of payment participation.
Prices and Terms of Payment
3.1. The Merchant shall pay the fees for the Service and other charges as per the Supplier’s SERVICE CONTRACT Рayment participation P2P service Bitbridge (Appendix №1.1).
Appendix №1.1
Terms and Conditions along with Privacy Policy, AML/KYC Policy
Terms & Conditions for payment participation P2P service Bitbridge
SERVICE CONTRACT
Рayment participation P2P service Bitbridge
1. The Parties. This Service Contract (“Contract”) made [DATE], is by and between:
Service Provider: Hidden Trading Alliance LLC (services by the Bitbridge.bot) - “Service Provider”, and
Client: [NAME/ADDRESS] - “Client”.
Service Provider and Client are each referred to herein as a “Party” and, collectively, as the “Parties.”
NOW, THEREFORE, FOR AND IN CONSIDERATION
of the mutual promises and agreements contained herein, according to the Terms and Conditions along with Privacy Policy, AML/KYC Policy, Terms & Conditions for payment participation P2P service Bitbridge, Client hires the Service Provider to work under the terms and conditions hereby agreed upon by the Parties:
2. Term. The term of this Contract shall commence on [DATE] and terminate: (check one)
☐ – At-Will: Written notice of at least 15 days’ notice.
☐ – End Date: On [DATE].
☐ – Other: ___________.
3. The Service.
The Service Provider agrees to provide the following:
Payment participation P2P service – is a transfer service that allows Customers to make payments on Сlient’s service by using peer-to-peer marketplace to engage in transactions with digital assets.
Hereinafter known as the “Service.”
4. Payment Amount. The Client agrees to pay the Service Provider the following compensation for the Service performed under this Contract:
___% of the Client’s turnover passing through payment participation P2P service Bitbridge on the Client’s e-platform.
Hereinafter known as the “Payment Amount”.
4.1. The Client shall pay the Payment Amount: Monthly, when Invoiced.
Hereinafter known as the “Payment Method.” The Payment Amount and Payment Method collectively shall be referred to as “Compensation.”
5. Retainer. This Contract requires: (check one)
☐ – A Retainer. Client agrees to pay a retainer in the amount of 0,5% of Client’s turnover of the last to the Service Provider as an advance on future Services to be provided. (check one)
☐ – Retainer is refundable.
☐ – Retainer is non-refundable.
☐ – No Retainer. The Client is not required to pay a retainer before the Service Provider is able to commence work.
6. Service Provider acknowledges and agrees that all financial and accounting records, lists of property owned by Client, including amounts paid, therefore, client and customer lists, and any other data and information related to the Client’s business is confidential (“Confidential Information”). Therefore, except for disclosures required to be made to advance the business of the Client and information which is a matter of public record, Service Provider shall not, during the term of this Contract or after its termination, disclose any Confidential Information for the benefit of the Service Provider or any other person, except with the prior written consent of the Client, according to Terms and Conditions along with Privacy Policy, AML/KYC Policy services by the Bitbridge.bot.
7. No Release. Service Provider agrees that the termination of this Contract shall not release him/her/they from the obligations in this Section.
8. Independent Contractor Status. Service Provider acknowledges that he/she/they are an independent contractor and not an agent, partner, joint venture, nor an employee of the Client. Service Provider shall have no authority to bind or otherwise obligate the Client in any manner, nor shall the Service Provider represent to anyone that it has a right to do so.
9. Successors and Assigns. The provisions of this Contract shall be binding upon and inured to the benefit of heirs, personal representatives, successors, and assigns of the Parties. Any provision hereof which imposes upon the Service Provider or Client an obligation after termination or expiration of this Contract shall survive termination or expiration hereof and be binding upon the Service Provider or Client.
10. Default. In the event of default under this Contract, the defaulted Party shall reimburse the non-defaulting Party or Parties for all costs and expenses reasonably incurred by the non-defaulting Party or Parties in connection with the default, including, without limitation, attorney’s fees. Additionally, in the event a suit or action is filed to enforce this Contract or with respect to this Contract, the prevailing Party or Parties shall be reimbursed by the other Party for all costs and expenses incurred in connection with the suit or action, including, without limitation, reasonable attorney’s fees at the trial level and on appeal, according to Terms and Conditions along with Privacy Policy, AML/KYC Policy services by the Bitbridge.bot.
11. No Waiver. No waiver of any provision of this Contract shall be deemed or shall constitute a continuing waiver, and no waiver shall be binding unless executed in writing by the Party making the waiver.
12. Governing Law. This Contract shall be governed by and shall be construed in accordance with the Ajman Media City Free Zone, Emirate of Ajman. The company is registered in the territory of the UAE state. In accordance with the current legislative regulation, in the UAE, the activity on the civil circulation of cryptocurrency is not prohibited by law.
13. Severability. If any term, covenant, condition, or provision of this Contract is held by a court of competent jurisdiction to be invalid, void, or unenforceable, the remainder of the provisions shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.
14. Additional Terms & Conditions.
Entire Contract. This Contract is an integral part of the Terms and Conditions along with Privacy Policy, AML/KYC Policy, Terms & Conditions for payment participation P2P service Bitbridge.
The signing of this contract is associated with the inevitable acceptance of all these terms by the Client.
15. IN WITNESS WHEREOF, the Parties hereto agree to the above terms and have caused this Contract to be executed in their names by their duly authorized officers.
Client’s Signature _______________________ Date [_____]
Print Name _______________________
Service Provider’s Signature _______________________ Date [________]
Print Name _______________________